Join the leadership team of a multi-award-winning, privately owned luxury hotel overlooking Jersey’s west coast. We’re seeking a hands-on Head Housekeeper to lead a dedicated team, elevate standards, and deliver an immaculate guest experience across bedrooms, suites, and public areas.
The essentials
-
Location: Jersey, Channel Islands (5-year residency not required).
-
Contract: Permanent, full-time.
-
Salary: £36,712 per annum + monthly service charge, with meals on duty.
-
Hours: Includes weekends, public holidays, and peak summer periods.
-
Right to work: You must already have the right to work in Jersey or the UK and secure your own accommodation.
-
Closing date: 18 August 2025 (early applications encouraged). gov.je
What you’ll be doing
-
Lead day-to-day housekeeping operations across rooms and public areas, setting and auditing standards through regular inspections.
-
Recruit, train, rota and develop a team of room attendants and supervisors; deliver feedback and on-the-job coaching.
-
Own stock control for linen, amenities and chemicals; manage supplier relationships and laundry operations.
-
Plan and execute deep-clean schedules, preventive maintenance support and room-out programmes in partnership with Front Office and Maintenance.
-
Uphold H&S, COSHH and lost-property procedures; maintain accurate records and reports.
-
Track costs and productivity, constantly improving quality, efficiency and guest satisfaction.
What you’ll bring
-
Proven supervisory/management experience in housekeeping within quality 4* / luxury or boutique hospitality.
-
An exceptional eye for detail and pride in presentation, with a calm, hands-on leadership style.
-
Confidence with rotas, training, stock systems and basic Excel/PMS use.
-
Strong communication in English and the flexibility to work shifts, weekends and bank holidays.
Why this role
-
Lead housekeeping at one of Jersey’s most respected luxury properties, backed by a supportive senior team.
-
Clear scope to elevate standards, shape the team culture and deliver visible impact.
-
Competitive base pay with monthly service charge and meals on duty.