🌟 Join Us as a Hotel Receptionist! 🌟
📍 Location: Guernsey 🇬🇬 (St Peter Port – vibrant harbour town with shops on your doorstep & the beach ~10 mins away)
🕒 Type: Full-time (shifts & weekends on a rota)
🏡 Perk: Live-in accommodation available
Who We Are
We’re a lively 3* city-centre hotel in the heart of St Peter Port, where guests step out to cafés, boutiques and the seafront. We pride ourselves on warm welcomes, smooth stays, and a friendly, can-do team.
About the Role
We’re looking for a warm, organised Hotel Receptionist to be the first point of contact for our guests—owning great service from “hello” to “see you soon”.
🎯 Your Day-to-Day
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Switchboard pro: Answer calls, handle enquiries, take and amend reservations.
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Reservations & upsell: Operate the PMS/booking system confidently; support upselling of packages and special offers; assist with restaurant bookings.
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Front desk operations: Welcome guests, manage check-ins/outs, process payments and invoices, and keep accurate records.
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Admin & coordination: Tackle daily paperwork, emails and office tasks; liaise with housekeeping and F&B to keep everything on track.
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Team support: Be a reliable colleague on shift and deputise when required (e.g., opening/closing procedures).
🎉 What Makes You Shine
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Experience: 2+ years in hotel reception or front-of-house (any leadership or shift-runner exposure is a plus).
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Flex & reliability: Comfortable with rotating shifts and weekends; the friendly face guests can count on.
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Organised & proactive: You prioritise well and stay on top of the details.
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Tech-savvy: Confident with PMS/booking software, MS Office and OTA extranets (e.g., Booking.com, Expedia).
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People skills: Clear, warm communicator on the phone and over email.
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Languages: Fluent English; French or German is a strong advantage.
🌍 International Applicants Welcome
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Work Permit: 1-year Guernsey work permit included (renewable for up to 3 years).
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UK Visa: 1-year Guernsey Work Visa for entry through the UK (extendable after Year 1).
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Relocation: Guidance and support for your move to Guernsey.
🎁 What’s in It for You
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🏠 Live-in: Comfortable staff accommodation (ultra-short commute!).
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🍽️ Staff meals: On-shift meals provided.
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💷 Hotel discounts: Friends & family rates across our portfolio.
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📚 Growth: Training and a clear path to progress.
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🎉 Team vibes: Supportive culture, socials and birthday treats.
📨 Ready to make waves with us?
Send your CV and a short cover letter telling us why you’d be a great fit as our Hotel Receptionist.